Audi Q3
Audi Q3 $158,800 - 182,800
Dp $31,800 EMI : $2,729 x 60

A bitter experience

1/5 Bad 218 views

I bought a brand new Audi Q3 directly from Audi Singapore.After a months, the chrome roof rails have discolouration and the condition deteriorated . I informed the audi service centre during my first car servicing but the service guy Shawn said that they couldn't do anything at their branch and I was told me to send my car to another service centreat Ubi. So they booked an appointment a week later. On the day of appointment, while I was about to arrive at the service centre, they called to inform me that nothing can be done and hence appointment is cancelled. I was confused.I told the service guy Shawn to inform their authority in charge regarding the condition of my car. Much later the manager Sebastian called me and abruptly claimed that the chrome roof railing have oxidized due to Singapore's hot weather.I am flabbergasted. Why was I not informed during my purchase and why do they sell cars in a country which is not made for? This is unprecedented, never encounter cars with such inferior quality. He then retorted that he does not know about other cars but he assured me that even if I would have paid for replacement of the new chrome roof railing they will definitely oxidize too. He later instructed his subordinate to quote me a 'special ' price for the chrome roof rails of S$3000 ($2400+labour charge $600). Unbelievable after sales service.

Calin tan 09 Dec, 2021
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Compare Variants Of Audi Q3

  • Petrol
  • Q3 1.4 TFSI S tronic
    $158,800 SRP Price
    Base Variant Features
    • Petrol
    • Automatic
    • Accessory Power Outlet
    • Adjustable Seats
    • Air Conditioner
    • Automatic Climate Control
    • Bottle Holder
    • Centre Console Armrest
    • Cruise Control
    • Cup Holders-Front
    • Electric Folding Rear View Mirror
    • Foldable Rear Seat
    • Heater
    • Low Fuel Warning Light
    • Multi-function Steering Wheel
    • On Board Computer
    • Power Steering
    • Power Windows Front
    • Power Windows Rear
    • Rear A/C Vents
    • Rear Seat Headrest
    • Bluetooth Connectivity
    • FM/AM/Radio
    • Integrated 2DIN Audio
    • Speakers Front
    • Speakers Rear
    • Touch Screen
    • USB & Auxiliary Input
    • Adjustable Headlights
    • Alloy Wheels
    • Integrated Antenna
    • Power Adjustable Exterior Rear View Mirror
    • Rear Spoiler
    • Rear Window Defogger
    • Centrally Mounted Fuel Tank
    • Digital Clock
    • Digital Odometer
    • Electronic Multi Tripmeter
    • Tacho Meter
    • Anti-Lock Braking System
    • Child Safety Locks
    • Crash Sensor
    • Day & Night Rear View Mirror
    • Door Ajar Warning
    • Driver Airbag
    • Front Impact Beams
    • Passenger Airbag
    • Rear Seat Belts
    • Seat Belt Warning
    • Side Airbag-Front
    • Side Impact Beams
    • Vehicle Stability Control System
    • Anti Theft Device
    • Central Locking
    • Engine Immobilizer
    • Power Door Locks
    • Adjustable Steering Column
    • Outside Rear View Mirror Turn Indicator
    • Navigation System
    • Rear Camera
    • Rear Seat Center Arm Rest
    • Rain Sensing Wiper
    • Leather Seats
    • Leather Steering Wheel
    • Height Adjustable Front Seat Belts
    • Parking Sensors
  • Q3 S line 1.4 TFSI S tronic
    $182,800 SRP Price
    + 1 Additional Feature(s)
    • Petrol
    • Automatic
    • Rear Window Wiper

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